Processing and Dispatch
At Extensional Drum Hardware, we understand the excitement of receiving your drum accessories promptly. Our dedicated team ensures that every order is processed with care and dispatched within 1-2 business days from the time of purchase. Once your order is ready to embark on its journey, you’ll receive an email notification with comprehensive tracking details, allowing you to follow its progress every step of the way.
Shipping Options
We recognize that every customer’s shipping needs are unique. That’s why we offer a range of shipping options to cater to your preferences:
- Standard Shipping: Our standard shipping option provides you with the convenience of receiving your order within an estimated 5-7 business days.
- Express Shipping: For those who seek expedited delivery, our express shipping option ensures your order arrives at your doorstep within 2-3 business days, so you can dive into your music without delay.
- International Shipping: We proudly offer international shipping, allowing musicians from around the world to experience the excellence of Extensional Drum Hardware. Delivery times vary based on the destination. Please reach out to us for more information regarding international shipping estimates.
Shipping Costs
We believe in transparency and strive to provide fair and accurate shipping costs. The shipping cost for your order is calculated based on your location, selected shipping method, and order size. During the checkout process, you’ll have the opportunity to view the shipping cost for your specific order before finalizing your purchase.
Tracking Your Order
To ensure you’re informed every step of the way, we provide tracking information for all orders. Once your order is dispatched, an email containing a tracking number will be sent to you. This tracking number allows you to monitor the real-time progress of your shipment and receive updates on its status as it makes its way to you.
Shipping Support
Your satisfaction is our priority. If you have any questions or concerns about your order’s shipping status, our customer support team is here to provide assistance. We are committed to making your shipping experience as seamless as possible, so you can focus on creating unforgettable rhythms.
Customer Support: 929-251-2743
At Extensional Drum Hardware, we go the extra mile to ensure that your orders are handled with care, so you can welcome your new drum accessories with anticipation and delight.